We take great pride in Customer Service. We currently have a rating of 93% "Satisfied" customers.
Body Shop Websites and Repair Shop Websites boasts a proven track record with top automotive body shops and repair shops. See what some of our customers had to say about our work - and why it's important to your industry.
I thought that I would email you to let you know how very much we are satisfied with our Repair Shop Website! If you hadn't reached out to us, we would have had no idea that your company even existed. When talking to you about the website, you claimed that your technicians/customer service department would design and do all of the work with the website, just with the information and/or pictures that we provide. Wow, I didn't think that developing a website could be so fast and easy - THANKS TO YOU AND YOUR STAFF!
Your staff was very prompt, professional and helpful with getting our website up and running - not to mention how quickly (within 24 hours) they made this happen. They worked with us until we were completely satisfied, and was always very accommodating. I must admit that I consider myself a perfectionist, and never once did they make me feel less than important because of my petty concerns.
In today's society, it is very difficult to trust a marketing/advertising company, but let me tell you, I would sell your website to anyone. I would have probably spent more money with less support to get a website developed, if it wasn't for you contacting me.
So thank you Tim, and to Repair Shop Websites for a job well done! Everything you had told me is nothing but the truth, and you stand by your word. We love our website!
Kim Douglas, Finance Manager
S & K Automotive, LLC
Thanks again for a great website. I get sooooo many compliments on it, even from my competitors. Your staff has been more than helpful, supportive, and very kind whenever I have called or emailed. I have seen very few companies lately that offer the great personal customer service that you and your company offers. Keep up the great work!!! Chris and Lori have been great to work with and have been very sensitive and responsive with my updates and questions. Five Stars!!!
Donny Yeoman, Vice President
Yeoman Service Center
I want to take a few minutes to express my gratitude for the outstanding service we have received from repairshopwebsites.com. We set up our site (Auto Value of the Keweenaw) over three years ago. The professionalism and dedication from the staff @ repairshopwebsites is greater than we expected.
They have gone above and beyond expectations to satisfy our website needs as well as my installerís websites. They are not only fast and accurate; they also bring with them an abundance of knowledge in this global media process. Thank you Lori and the whole staff at repairshopwebsites.com
Auto Value of Keweenaw
Thanks so much, you have been wonderfully helpful!!! We all love the new setup and the email addresses should make everything run much more smoothly and allow us to communicate better with our customers! I really appreciate all of your help, you made it so I literally didn't have to worry about a thing!! Thanks again, everythings looking great!!
A & D Repair Inc.
In today's business arena, a company's website is the hub that ties all the business facets together; reviews, appointments, email, client acquisition and retention, promotions, company news announcements, even attracting new staff. We recently completed a second serious remodel of our website and immediately started receiving compliments from existing clients, new prospects, and job applicants. RSW is our 4th, and by far, best, website vendor in the past 15 years. Lori Prince and the other tech support staff are unmatched in their attentiveness, speed of execution, and thoroughness. I can not imagine anyone choosing another website company unless they just were not aware that Repair Shop Websites existed. A big "thank you" to Lori and everyone else at RSW.
CARS of America
The Repair Shop Website decision was a GREAT one. I am still in shock with the service and promptness of their service. I have alot to compare it to, because I have also had a homeschool busisness for 8 years with a website that had marginal service but now I know what it means to get above and beyond service. Thank you!
Repair Shop Websites has gone above and beyond in developing my business a professional website. They have given me service after the sale which is hard to find these days. When I speak to them on the phone, they are attentive and give me what I am looking for. Email responses are very prompt and my changes are added to the website very quickly. Thanks for all the great service, design, and unbeatable price!
Yeoman Service Center
Thank you for all your hard work in keeping our website running. Your company has been very easy to work with. Any changes that I have needed have been effortless. Thank you again.
Jeffrey Poirier, Vice President
Veryl's Automotive Services, Inc.
We have been using Repair Shop Websites for a few years now as part of our Tech Net program participation, and are well pleased with the job they are doing. The customer service and support is excellent....when we address a concern or have a suggestion, Richard and Jason have been particularly helpful, and respond in a very reasonable amount of time.....one thing many people in the web business aren't always known for. They have been prompt when changes have been necessary, and have been helpful with search engine tools, as far as helping us rise in the rankings. As well as explaining what they do. They have also taken keyword suggestions and allow our participation when we can help, due to our own familiarity with the area our shop is in. They have also helped us with suggestions about social networking and helped us get started there. We are well satisfied and appreciate their hard work.
THANK YOU SO MUCH for your very quick attention to these e-mails with the requested changes for our website ---- what a wonderful turn-around time ......all corrections made --- perfect !!! Thank you so much.
One of the features that has made a difference is simply the number of people we can reach as compared to before we had [a website]. I think when people "Google" Auto Repair in our area and we come up as one of the 1st listings because of the optimization from [Repair Shop Websites], that helps TONS! We have also started to get more creative and designed a new logo which is featured now on the home page! Ö We have also created new business cards with that logo and are looking into getting it on some vehicles and shirts. We have included our website address on our business cards and plan to include it on the vehicles and shirts as well. Nowadays, most people use the web to find things, I rarely have someone tell me the found me in the Yellow Pages. Another feature that I was really surprised about was the direct contact feature included on our website. I didn't really think people would actually use it to contact us about getting service but it has been used quite frequently and itís just another avenue to be contacted, which I think people really appreciate. Today, everything is about convenience and that is what our website does is it makes things SO MUCH MORE CONVENIENT for our Customers as well as for us!
Dan Horcher's Service
I wanted to take the time to address the fine job [your Customer Service Representative] has done on our newest website.... Under extreme time restraints and several "email" communications in revised content, [your Customer Service Representative] was diligent and provided excellent understanding of our wants and needs. She made the task at hand so much easier and for that I am truly grateful. As she calmly persevered, we were able to bring the sites up in a timely fashion. I look forward to growing our business with the help of your excellent staff at RepairShopWebsites.com.
It is nice to deal with a company who has the customers best interest at heart. The site you have designed for UniSelect should serve us well. ...We have been searching for an identity and I think we, as an industry, are taking the right steps with UniSelect and Repair Shop Websites behind us. Thanks for your support.
Dennis Gregoire, Owner
I would to say you guys do great work. Our website looks awesome.
Staff of Hans Imports & Domestic
You guys have done a wonderful job with my website and have been very easy to work with. I've not only been happy with the site and the comments that I received from customers, but also the great deal that you offer...it's so unbeatable that everyone should sign up!
Rick Allen, Rick Allen's Auto Repair
2005 CARQUEST Excellence Award Winner
2003 CARQUEST/ASE Technician of the Year
...You all made the process of design, content, and launch of the website a breeze...We would recommend your service to other companies in the business.
Tim Shine, Mike's Automotive Machine Shop, Inc.
RSW created a professional webpage that we are proud to show off! Our customers are able to communicate with us ...and make us appointments for auto repairs. RSW responds quickly...and offers suggestions to improve our webpage.
Kevin Page, Advanced Auto Tech
Independent business owners who don't have a website may be fooled into thinking that they've survived this long without one, why change now? Just as Ford, GM and Chrysler were lulled into believing that the popularity of highly-profitable, gas-guzzling SUVs and pickups would never wane, shops assuming that they can sustain successful and profitable businesses for years to come without a website might be in for a rude awakening. For independent businesses that serve the general public (i.e., consumers), having a website is now a basic, fundamental business practice. Not having one doesn't necessarily mean you're going to fail, but it can be construed as a sign that you don't desire to succeed long term.
Jon S. Owens, Publisher, Body Shop Business
...JC Car Care is thrilled with the service we have received from Repair Shop Websites...and we are looking forward to working with you for many years in the future.
Jack Sims, JC Car Care Inc.
We look at the Web as being our basic power plant, kind of like electricity, so the Web and communicating in this fashion is second nature to us now. It's not like we go brochure, television, mail. It's Web, and then everything else. It's social media first, and everything else."
Ted Leonsis, Owner, Washington Capitals
The Washington Post
I wanted to let everyone know how pleased I am with the website you built for me. Repair Shop Websites has made managing my online presence so easy, and I have already picked up several new customers through the online appointment request. I always thought a website was an integral part of my marketing strategy, but it seemed to be such a hassle, and a quality website with interactive features was too expensive for an independent shop such as myself. But you have solved all my website issues with your product. Thanks again for making cyberspace worry free.
Brian Parada, Owner, AutoTek
We researched many service center websites of CSC and non CSC shops. This effort uncovered a real need for a professional company to consult with, set up and maintain a cost effective and productive CSC member website. Several website development companies were checked out and Repair Shop Websites was the winner hands down. The experience, knowledge and options available from RSW have earned the endorsement of Auto-Wares and other Alliance WD's.
Larry Zuyddyk, Service Dealer Marketing Specialist, Auto-Wares Inc.
If you are considering a web site at all, Repair Shop Websites is the company you want to do it. I was a little reluctant at first just because of the time commitment I thought it would take, but it was just the opposite. It was so quick and simple I could not believe it. Also the follow up has been great. They don't get you all set up and then disappear. It was truly a pleasant experience.
Michael Parney, Parney's Car Care & Tire
We never realized the importance of having a website until Repair Shop Websites created a professional, top-notch website for us. We started receiving website contacts and telephone calls originating from our website almost instantly! The first four customers spent $1625 ($800, 600, 85, 140 respectively). After that, we quit keeping track but, we ended up with 11 new customers in the first two months. The service and communication that RSW provides is the best! Everyone is very friendly and proficient. All of our additions, changes and requests seem to be handled immediately. We will definitely recommend Repair Shop Websites to anyone looking for a hassle-free, quality website!
Jodi Langlois, Office Manager, Swanson's Inc.
I have told several of my friends that own auto repair centers about your amazing service. Getting a website for my new Business was a nightmare from other companies, with sample sites sent to me that looked like a 3 year old designed them. Working with Brandon and Lori was simply amazing these two deserve a raise. They designed my site just as I wanted it and it was online within a couple hours not months. I needed a few changes done to it so I sent them an email before I went to bed and I was completely amazed that the changes were made by the time I woke up the next morning. I would never use anyone else for my website needs other than Repair Shop Websites. Thanks again for everything you have done for Me, My Family and my Businesses.
Allen Swift, My Brake Depot
My name is Jim Dammer and I manage a shop in Irving Texas. Our shop Ken's Brake and Alignment has been in operation for over 25 years. We have always done pretty well, but only recently does it seem like we've entered the 21st century. In January of 2009 our shop owner decided to have a website created for our shop. We looked at some websites that other area shops had set up. We also contacted a few individuals locally that did website set up. In the end, I truly believe that we made the right choice by using Repair Shop Websites. Our sight looks spectacular, and it is already producing results for us. In fact, just this year we had the best January we've had in quite some time. RSW exceeded our expectations, our site looks cleaner and a lot more professional than the other sites we have looked at for local shops in our area. I believe this will definitely give us an advantage over our competition. The real proof has been from customer comments...they have told us about our site and how great it looks. I think we made the right choice, and we are excited to see where our new website will lead us in the future.
Jim Dammer, Manager, Ken's Brake and Alignment
Thanks to my Website by Repair Shop Wed-sites and the links to search engines on the web., my shop has increased it's customer base with serious customers. Good, understanding Customers are hard to find; however, I have found that those who search the web to find a repair shop, more often than not, are looking for a quality repair for their vehicle. Bargain hunters are a dime-a-dozen, and usually become headaches that are never satisfied until you work on their car for free.
Thank you www.Repairshopwebsites.com for sending me quality customers, looking for quality and honest repairs for their vehicles. And thank you for giving me a web page that looks like a million dollar design.
Anthony Morphis, Owner, Morphis Auto Repair
I just wanted to thank you and your staff for the great job done on our website. It is such a great advertising tool. Our customers always make comments on how professional it looks. Our customers also look forward to check out quarterly specials in our coupon section, in which we intern generate a substantial amount of business. It has helped my business grow significantly in the last 3 years.
John Wynne, Wynne's Express Lube & Auto Repair
I will definitely attest to the speed of service.
Jeff Broderick, Sullivan Auto Clinic
I was very skeptical about finding a company to do a website for us. I knew that it was a time that we did one. I wanted it to attract customers and look professional as possible without spending a fortune. After looking at several different companies that designed websites I chose repairshopwebsites.com because of several reasons. There design and set-up was specifically for our industry. The ease in which to get started was great. They were very helpful in answering any questions and gave many good suggestions. Any changes were handled promptly and maybe best of all the pricing was very attractive. I would highly recommend repairshopwebsites.com to everyone in the automotive repair business.
Steve Weber, S & S Service